Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the EiraLoom website, products, and services. By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least the age of majority in your jurisdiction to place orders or create an account. If you are under the age of majority, you may use the site only with the involvement of a parent or guardian.

3. Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information and to update it as needed.
• You are responsible for all activities that occur under your account.

4. Orders, Pricing, and Availability

• All orders are offers to purchase and are subject to acceptance by EiraLoom.
• We may cancel or refuse any order due to suspected fraud, pricing/stock errors, or other reasons permitted by law. If payment has been taken, we will issue a refund.
• Prices, promotions, and availability are subject to change without notice.
• Displayed colors may vary by device; we cannot guarantee exact color matching.

5. Payment

By submitting an order, you authorize us and our payment processors to charge your selected payment method for the total amount, including applicable taxes and shipping.

6. Shipping, Risk of Loss, and Delivery

• Shipping times are estimates and are not guaranteed unless expressly stated.
• Risk of loss transfers to you upon our delivery to the carrier.
• Please review our Refund & Returns Policy for information on returns and exchanges.

7. Promotions and Gift Cards

Promotions, discount codes, and gift cards are subject to their own terms and may be modified or terminated at any time. Unless stated, promotions cannot be combined and are not transferable.

8. Intellectual Property

All content on the site—including text, graphics, logos, images, and software—is the property of EiraLoom or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

9. User Content

If you submit reviews, photos, or other content, you grant EiraLoom a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for marketing and operational purposes. You represent that you own or have rights to any content you submit and that it complies with applicable laws.

10. Prohibited Uses

• Violating laws or regulations.
• Infringing intellectual property or privacy rights.
• Uploading harmful code or interfering with the site’s functionality.
• Engaging in fraud, deception, or abusive conduct.

11. Third-Party Links and Services

Our site may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the site and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, EiraLoom and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the site or products.

14. Indemnification

You agree to indemnify and hold EiraLoom harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or your misuse of the site.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of laws principles. You agree to the exclusive jurisdiction of the courts located in [Your City, Your State], India for the resolution of any disputes.

16. Termination

We may suspend or terminate your access at any time for any reason, including violation of these Terms. Upon termination, your right to use the site will cease immediately.

17. Changes to the Terms

We may update these Terms from time to time. The updated version will be posted with a new "Last updated" date. Continued use of the site after changes constitutes acceptance.

18. Contact Us